Privacy policy

Last update : May 2025 

Our company EXDEN has implemented this Data Protection Policy in order to describe the personal data that we may collect from our prospects and clients, the processing that we carry out on this data, the persons or entities to whom we communicate them and the rights of the individuals whose data we process.

 

Our company may act, as the case may be, as data controller, as joint data controller with its clients, or as a subcontractor of its clients.

 

This Policy falls within the framework of the provisions of Regulation (EU) 2016/679 (« Règlement Général sur la Protection des Données » or « RGPD ») and of the French law number 78-17 of 6 January 1978 as amended, relating to data processing, files and liberties.

 

Please note that this Privacy Policy may be modified or supplemented at any time by EXDEN, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put online. The User should therefore regularly consult this Privacy and Cookie Usage Policy in order to be aware of its possible modifications.

 

I. PRIVATE DATA

In general, you can visit the EXDEN website without giving any personal information about yourself. In any case, you are in no way obliged to transmit this information to our company.

 

However, if you refuse, you may not be able to benefit from certain information or services you have requested. Indeed, EXDEN may in some cases ask you to provide your name, email address and company name (hereafter your « Personal Information »). By providing this information, you expressly accept that it will be processed by EXDEN, for the purposes indicated in point 2 below and for the purposes recalled at the end of each form.

 

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and with the Data Protection Act of January 6, 1978 as amended, EXDEN informs you of the following points:

 

1. Identity of the controller

EXDEN, Expertise Développement Nutrition, is an S.A.R.L. company with a capital of 7,500 euros, whose head office is located at 1 rue Alessandro Volta 44470 Carquefou, registered in the Nantes Trade and Companies Register under the number 49773660300034.

 

Manager : Rodolphe MERLET
Address for correspondence : 1, rue Alessandro Volta 44470 CARQUEFOU – FRANCE

 

Phone : +33 (0) 984 050 004
Data Protection Officer: Rodolphe MERLET (r.merlet@exden.fr)

2. Purposes of processing

The company EXDEN is likely to process your Personal Information:

 

(a) for the purpose of providing you with the information or services you have requested; the purpose of our forms is either to request contact or to subscribe to our newsletter; and/or

 

(b) for the purpose of collecting information to enable us to improve our Site, products and services (including through the use of cookies); and/or

 

(c) in order to be able to contact you about various events relating to EXDEN, including in particular the update of our services and customer support.

 

 

3. Recipients

Only EXDEN is the recipient of your Personal Information. These, are never transmitted to a third party, whether in individual or aggregated form, notwithstanding the subcontractors that EXDEN uses (you will find more information about them in point 7 below). Neither EXDEN, nor any of its subcontractors, market the personal data of visitors and Users of its Site.

 

4. Retention period

Your Personal Information is only kept by EXDEN for the time corresponding to the purpose of the collection as indicated in 2 above, which in any case cannot exceed 24 months.

 

5. Computer Rights and Freedoms

 

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1.

 

Right of access and communication of data

You have the right to access your Personal Information.

 

However, due to the obligation of security and confidentiality in the processing of personal data incumbent on EXDEN, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in case of a written request).

 

EXDEN informs you that it will have the right, if necessary, to oppose requests that are manifestly abusive (by their number, or their repetitive or systematic nature).

 

You will find by clicking on the following link a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the « CNIL ») to help you with your request, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1.

 

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

 

Right to rectify data

Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

 

You can also define general and specific guidelines on the fate of personal data after your death. Where appropriate, the heirs of a deceased person may require that the death of their relative be taken into consideration and/or that the necessary updates be made.

 

To help you in this process, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL (Commission Nationale de l’Informatique et des Libertés).

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

 

Right of opposition

The exercise of this right is only possible in one of the following two situations:

 

Where the exercise of this right is based on legitimate grounds; or
Where the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter prepared by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

 

6. Response times

EXDEN undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.

7. Authorised service providers and transfer to a third country of the European Union

EXDEN informs you that it has recourse to its authorized service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and have communication of the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your rights and freedoms which is proposed and operated by EXDEN).

 

EXDEN has previously made sure that its service providers have implemented adequate guarantees and that strict conditions regarding confidentiality, use and protection of data are respected. In particular, vigilance has focused on the existence of a legal basis for any transfer of data to a third country.

8. Complaint to the relevant authority

If you consider that EXDEN does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the relevant authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

 

II. POLITIQUE COOKIE POLICY

The first time you connect to the EXDEN website, you are warned by a banner at the bottom of your screen that information relating to your navigation may be recorded in files called « cookies ». Our policy on the use of cookies allows you to better understand the provisions we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on our website, their purpose (part I.) and gives you the procedure for setting them (part II.).

1. General information about cookies on the EXDEN website

EXDEN, as publisher of this website, may proceed to the implantation of a cookie on the hard disk of your terminal (computer, tablet, mobile etc.) in order to guarantee you a fluid and optimal navigation on our website.

 

« Cookies » are small text files of limited size that allow us to recognize your computer, tablet or mobile device for the purpose of personalizing the services we provide to you.

 

The information collected through cookies does not in any way identify you personally. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information will be disclosed to third parties except where EXDEN has obtained your prior consent or where disclosure of such information is required by law, by order of a court or any administrative or judicial authority empowered to deal with it.

 

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the EXDEN website, their name, their purpose and their retention period.

 

2. Setting your cookie preferences

You can accept or decline the deposit of cookies at any time.

 

The first time you log on to the EXDEN website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your navigation on the EXDEN website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the « OK » icon to the right of the banner at the bottom of your screen.

 

Depending on the type of cookie involved, obtaining your consent to deposit and read cookies on your terminal may be imperative.

 

Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempted from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID cookies, authentication cookies, load balancing session cookies, and cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by EXDEN.

 

Cookies requiring your prior consent
This requirement applies to cookies issued by third parties, which are referred to as « persistent » in that they remain in your terminal until they are deleted or expire.

 

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This family of cookies includes audience measurement cookies (notably GOOGLE ANALYTICS), advertising cookies (which EXDEN does not use) and social network sharing cookies (notably from Facebook, Twitter and LinkedIn).

 

Audience measurement cookies compile statistics on the frequentation and use of various elements of the website (such as the content/pages you have visited). This data contributes to the improvement of the ergonomics of the EXDEN website. An audience measurement tool is used on this website:

 

o GOGLE ANALYTICS whose privacy policy is available from the following link: https://policies.google.com/privacy?hl=fras well as the opt-out option https://tools.google.com/dlpage/gaoptout?hl=fr.

 

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the EXDEN website, in particular through a sharing application « button » depending on the social network concerned. Three types of social network sharing cookies are present on the EXDEN website:

• Facebook, whose cookie policy can be viewed by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/.
• LinkedIn, whose cookie policy can be found by clicking on the following link: https://www.linkedin.com/legal/cookie-policy
• Twitter, whose options for controlling or restricting the use of cookies as well as the policy on the use of cookies can be found at https://support.twitter.com/articles/20170518#.

 

You have various tools for setting cookies

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or only some of the cookies are accepted or rejected depending on their originator.

 

WARNING: We draw your attention to the fact that refusing to deposit cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If necessary, the company EXDEN declines all responsibility concerning the consequences related to the deterioration of your navigation conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute a damage and you will not be able to claim any compensation for this fact.

 

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your navigation but make you lose all the benefit provided by the cookie.

 

Please take note of the multiple tools available to you below so that you can set the cookies deposited on your terminal.

 

Setting up your web browser
Each Internet browser offers its own settings for managing cookies. To find out how to change your cookie preferences, you will find below links to help on how to access your browser’s cookie menu:

 

Chrome: https://support.google.com/chrome/answer/95647?hl=fr

 

Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

 

Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

 

Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

 

For more information about cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.